Your resume may be in good shape, but are you confident that your cover letter will be well-received? You’ll notice from this professional customer service associate cover letter sample that it’s important to tailor your content to the specific needs listed for the job you’re applying for. Your piece should be a reflection of you, so remember to be yourself and use our tips as a guide.
Professional Customer Service Associate Cover Letter Sample
Customer Service Associate Cover Letter Must-Haves
The best way to show interest and enthusiasm for an open job is to compose a thoughtful cover letter. Really, it’s a simple formula that wins attention. The first paragraph should acknowledge the position available and state briefly why you believe you’re the ideal candidate, while the second should list evidence of your qualifications in line with the posted requirements. The final paragraph should end cordially and state your availability to talk further. If your piece, like this professional customer service associate cover letter sample, is an interesting read and free of spelling and grammar mistakes, you’ll have a good chance at getting a call back.
Best Action Verbs for a Customer Service Associate Cover Letter
As you may have noticed in the professional customer service associate cover letter sample, words like resolved, documented, handled, closed, coached, trained, advised, and guided show that you’re a person who’s ready to get to work and do your best.
Cover Letter Text
Dear Ms. Burke,
The only way to please a customer is to show empathy and do everything in your power to be helpful. In such a competitive marketplace, the only way to stand out is to put clients first. That is my philosophy, and from what I understand about the culture at Brickbox Corporation, it’s yours too.From reading the posted job description, I understand that you’re looking for a courteous person who is conscious of changing policy to increase satisfaction. In my last position, I suggested that changes be made to our welcome script, and these eventually were put in place by the team manager and adopted by my peers. It was important to me to respect the caller’s time and only ask for the necessary information until we were sure the request was really for us rather than for another department. While in that role, I closed 1,026 cases and finished with an average quality score of 9.2 (on a one-to-10 scale). One of the ways I achieved that rating was due to my focus on the call and strict avoidance of multitasking.As a caring client success professional, I would welcome the opportunity to work with Brickbox Corporation to handle customer inquiries. As someone who’s always looking to improve processes with client satisfaction in mind, I’ll add additional value to your team. Seeing how our values align so well, I’d welcome the chance to talk with you further, either on the phone or in person. Thank you so much for your time.