1. How do I update or cancel my subscription?
There are 3 ways to cancel your subscription:
- Easily get in touch with our friendly customer support team. For your convenience, we’ve listed the country-specific phone numbers on the page linked below. Cover-Letter-Now Contact information
- Quickly reach us by clicking on the “Live Chat” link in the upper right-hand corner of the page.
- Click on “Login” in the upper right-hand corner of the page. Go to the “My Account” tab in the upper right-hand corner of your Dashboard and select “Settings.”
2. How can I download the free version of my resume?
You can easily download a .TXT version of your resume or cover letter any time by logging on to your dashboard, clicking on the “DOWNLOAD” link, and choosing the “plain text” file format. To download your resume as a PDF, Word simply upgrade to full access.
3. What do I get with Full Access?
With your full access to Cover-Letter-Now, you can:
- Quickly download and print unlimited resumes and cover letters in any format (PDF, MS Word, .TXT)
- Lifetime access to your resumes and cover letters
- View dozens of resumes and cover letter templates for a range of industries
- Easily search our extensive jobs network by industry, location or company and apply with just 1 click
- Instantly check your resume for grammar, spelling, and other common mistakes
- Anticipate interview questions and learn how to answer them fast
- Get real-time salary info for jobs in your field and location
4. I’m having trouble logging on to my account with my password.
If you’re having trouble using your password for any reason, or have forgotten your password, click on this link to be emailed a link to reset your password.
5. Where will I find billing information on my credit card statement?
On your statement, look for this text: “AUX*CoverLtrNow or BLD * CoverLtrNow”.
6. Why are job scams more common now?
With the advent of online job boards and remote work, scammers have more ways to pose as employers and reach out directly to job seekers. They know people are often eager to find new opportunities, which can make even cautious applicants susceptible to fraud. At Cover-letter-Now, we are taking steps to protect our users from these threats, but we need your help too. Fraud prevention starts with being informed.
7. How do I unpublish my professional profile?
To unpublish your professional profile, so that it is no longer visible or publicly accessible, follow the steps below:
- Open your account settings – Find your account settings to access the unpublish option.
- Find the unpublish option – The unpublish option is located under the Privacy Settings.
- Confirm your action – Follow the prompts to confirm your intent to unpublish your profile.