Table of Contents
- INTRODUCTION, SCOPE, & CONSENT
- QUESTIONS / CONTACTING US
- INFORMATION WE COLLECT
- USES , STORAGE, & TRACKING TECHNOLOGIES
- ACCESSING, REVIEWING, & CHANGING YOUR PERSONAL INFORMATION
- SHARING OF INFORMATION WITH OTHERS
- YOUR OPTIONS
- INFORMATION YOU SHARE ON THE SITE
- OPERATORS, STORAGE &, INTERNATIONAL TRANSFER
- ADDITIONAL RIGHTS AND CHOICES FOR RESIDENTS OF THE EUROPEAN ECONOMIC AREA
- ADDITIONAL RIGHTS AND CHOICES FOR CALIFORNIA RESIDENTS
- GENERAL TERMS
1. INTRODUCTION, SCOPE, & CONSENTResume-Now is an online destination that provides career building tools for its customers (“Customers”, “you”, or “your”). To help inform you of our privacy practices and the options you have about the collection and use of the Information collected on this site or collected through our family of websites that link to this Policy as well as our other related mobile websites, Resume-Now mobile applications (“mobile apps” or “Resume-Now Applications”), services, browser extensions, tools, and other applications that link to this Policy (all collectively hereinafter referred to as the “Site”). We do not guarantee employment for any user of the Site. When you use the Site, you are contracting with Resume-Now.
2. QUESTIONS / CONTACTING USYou may contact Resume-Now by any of the means in the Contact us section on the Site. If continue to have questions about your privacy rights, you can email us at firstname.lastname@example.org.
3. INFORMATION WE COLLECT3.1 Registration, Services, & Account Information. You can browse the Site without registering for an account with us. When you register an account or use certain of our services, create a profile, create a resume, search for or purchase services, or otherwise engage with our Site, you must provide certain information such as a username and a valid email address. You must also provide payment information such as credit or debit card information, name and billing address in order to purchase services. This information is only associated with your account after you have signed in as a registered user.3.2 Information to Respond to Your Requests. You may give us contact information so we can respond to your questions and requests, as well as responding to your requests to send you newsletters and other communications. Details of how you can opt-out of receiving communications from us are detailed in the section headed Accessing, Reviewing, and Changing Your Personal Information.3.3 Social Media Information. We offer sign-on services that allow you to use third-party login credentials to access the Site. We also offer services that allow you to share information with third-party websites such as Facebook, Google, Twitter, and others. Unless otherwise prohibited by those third-party websites, when you link your account or engage with our Site through third-party sites, we may collect certain information stored on those sites such as your social networking credentials, your public profile, friend list, people you follow or who follow you, pictures, your e-mail address, birthday, work history, education history, interests, current city, religious and political views, website, personal description, and likes, and your friends’ birthdays, education histories, personal descriptions and likes.3.4 User Interaction Information. We can also receive other information (e.g., content viewed and information about the advertisements within the content you have been shown or have clicked on, etc.) from your interaction with our Site. You agree that we can share your interaction information with, or obtain information about your interaction from, analytics providers, advertising partners, third-party partners, and social media sites for two years or until you withdraw your consent for the purpose of providing or improving our services. Certain information that we may have access to from third-party services providers may be controlled by your privacy settings on that service and by your consent. Information that can be passed to analytics providers and advertising partners can be via cookies and tracking technologies. Please see our Cookies and Tracking Technologies Policy for information, including your choices in relation to some of these technologies.3.5 Information from other Sources. The information we collect can be combined with publicly available information.3.6 Mobile Information. By agreeing to this Policy you consent that we may collect additional information from you if you access our Site through a mobile device (e.g. your unique device identifier, device’s operating system, mobile carrier, location or GPS/geo-location, mobile number, your text messages, emails or email address, user name, contacts/address book, financial or payment information, web browsing history, photos, your phone’s name, passwords, political interests, sexual orientation, racial or ethnic origin, religious and philosophical beliefs, trade union membership).3.7 Brower Extensions Privacy Notice & Information We Collect. Resume-Now offers certain browser extensions, including but not limited to the “Apply Tool”, that are all available in certain web browsers such as Google Chrome. When you download a browser extension, we automatically collect certain information from your device or web browser. We automatically collect information from location storage associated with your web browser, including your browsing behavior for career searching activity. We can also automatically record your interactions with certain webpages by accessing local storage associated with your web browser. Each browser extension was made to automatically interact with third-party websites, so we can also collect some information about you when you visit those websites including, clickstream data, operating system being used, the URL of the site you have come from and move to after your visit, data relating to your activities on third party websites (including IP addresses and URLs) via tracking technologies (such as cookies and measurement software), the date and time of your visit and your server’s IP address, the geo-location of your device, and the type of payment you use. We collect this information for statistical purposes to find out how our website and each browser extension is being used. We use this information to evaluate and, hopefully, improve your experience. As an example, when you visit a webpage that supports the autofill function, we can record metadata generated by your web browser that identifies one or more autofill fields that you interact with. In this example, we can also access local storage associated with your web browser to determine information which can be or has been entered into an autofill field. We use your information to facilitate your completion of job applications across the internet, on our websites and third-party websites and to provide advertising and/or other content that we believe can be of interest to you based upon your browsing behavior on the internet.
4.2 Tracking Technologies (Cookies). When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Site including, but not limited to, video-viewing, site views, key stroke data, mouse movement, scrolling, clicks, and typing (“usage information”). We can also collect password information from you when you log in, as well as computer and/or connection information. During some visits we can use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.4.2.1. In General. Tracking technologies, such as cookies, are mainly alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. When you visit the Site, we and our business partners can use tracking technologies to enhance your online experience or customize our offerings. For example, some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster login process. A few additional important things you should know about our use of tracking technologies (cookies):
- We can offer certain features that are available only through the use of tracking technologies.
- There are two types of cookies: session cookies and persistent cookies. We use both session and persistent tracking technologies. Tracking technologies can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). You may be able to decline tracking technologies if your browser permits, although doing so can interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
- We encode and protect the tracking technologies that Resume-Now sets, so that only we can interpret the information stored in them. You can encounter tracking technologies from our third-party service providers, that we have allowed on our Site that assist us with various aspects of our Site operations and services, such as Google Analytics.
- You can also encounter tracking technologies from third parties on certain pages of the websites that we do not control and have not authorized. (For example, if you view a web page created by another user, there can be a cookie placed by that web page).
- Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers may also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
- Operationally-Necessary. We can use tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality, save your consents, information and preferences. We are not required to inform you or to obtain your consent to tracking technologies that are operationally necessary.
- Targeting-Related. We can use tracking technologies to deliver content, including ads, relevant to your interests on our online service and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing). Further information on this, and your opt-out choices, is in the “Your Options” section below.
|Cookie Name||Cookie Description||Cookie duration||Who drops the cookies:|
|_gcl_au||Used by Google AdSense for experimenting with advertisement efficiency across web sites using their services. It’s the first party cookie for “Conversion Linker” functionality – it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.||90 days||Google Tag Manager|
|acc_session||Cookie is created by accounts||Session||Cover-Letter-Now – Accounts|
|Auth||Cookie is created and maintained by accounts for user’s claim (encrypted)||5 years||Cover-Letter-Now – Accounts|
|ccpaconsent||CCPA consent||1 year||Cover-Letter-Now – CCPA/GDPR|
|clbDocTraits||Cookie created by builder, read by EB-API to send docTraits from server side events||Session||Cover-Letter-Now – Builder|
|consent||GDPR consent||1 year||Cover-Letter-Now – CCPA/GDPR|
|disabletests||Cookie is used by all components to disable all the experiments (testing purpose)||Session||Cover-Letter-Now – Builder|
|docTraits||Cookie created by builder, read by EB-API to send docTraits from server side events||Session||Cover-Letter-Now – Builder|
|enteredBuilder||Cookie is created by the builder to show HIW only once.||Session||Cover-Letter-Now – Builder|
|GAClientID||Cookie created by ECom team on payment page.||1 day||Cover-Letter-Now – ECOM|
|gtmvalues||Need to identify pixel fire on success of Registration / Order Confirmation||Session||Cover-Letter-Now – Builder|
|ref||Created by visitor service to set the referrer ID of visitor||5 years||Cover-Letter-Now – Visitor|
|runtest||Cookie is used by all components to set custom variants for some of the experiments (testing purpose)||Session||Cover-Letter-Now – Builder|
|showingHIW||Created on resume builder for HIW page||Session||Cover-Letter-Now – Builder|
|signInMode||Cookie created by builder – to maintain if the user is in signin or signup screen||Session||Cover-Letter-Now – Builder|
|userStageHit||Cookie is created by the builder to fire the user stage – enter builder only once.||Session||Cover-Letter-Now – Builder|
|UserStatus||Cookie is created and maintained by accounts for user’s info||5 years||Cover-Letter-Now – Accounts|
|visitinfo||Created by visitor service for the visitor’s info.||Session||Cover-Letter-Now – Visitor|
|vssessionuid||Created by visitor service for the visitor’s session id||Session||Cover-Letter-Now – Visitor|
|vstr||Created by visitor service for the visitorID||5 years||Cover-Letter-Now – Visitor|
|vstrType||Created by internal common segment to track new or returning visitor||5 years||Cover-Letter-Now – Visitor|
|vsuid||Created by visitor service for the visit ID||Session||Cover-Letter-Now – Visitor|
|vsutms||Created by visitor service for the utm parameters of a visitors.||5 years||Cover-Letter-Now – Visitor|
|Cookie Name||Cookie Description||Cookie duration||Who drops the cookies:|
|__insp_norec_howoften||Inspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.||1 year||Inspectlet|
|__insp_norec_sess||Inspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.||1 year||Inspectlet|
|__insp_nv||Inspectlet uses the Cookies to keep a session information track. These Cookies are needed to accurately understand how visitors navigate the Website.||1 year||Inspectlet|
|_ga||This Cookie is set by Google Analytics (a web analytics service provided by Google, Inc. – “Google”), and is used to distinguish users on the Website to generate statistical information about their use of the Website. This helps us improve the Website.||2 years||Google Analytics|
|_ga_*||Used to persist session state by Google Analytics.||2 years||Google Analytics 4|
|_gac_gb_*||Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.||90 days||Google Analytics 4|
|_gali||The cookie is created and used by Google Analytics to determine which links on a page that are being clicked.||30 seconds||Google Analytics|
|_gat_gtag_UA_*||The cookie is created and used by Google Analytics to store a unique user ID||1 day||Google Analytics|
|_gid||The cookie is created and used by Google Analytics for the visitor reports. Used to distinguish users.||1 day||Google Analytics|
|1P_JAR||This cookie are used to collect site statistics and track conversion rates.||1 month|
|ajs_anonymous_id||Used to distinguish anonymous (i.e. not logged in) users. https://segment.com/legal/privacy/||1 year||Segment|
|ajs_group_id||These cookies are used to record the amount of people that visit our site, and track whether you’ve visited before.||1 year||Segment|
|ajs_user_id||These cookies are used to record the amount of people that visit our site, and track whether you’ve visited before.||1 year||Segment|
|fs_uid||FullStory to maintain session count at fullstory end||30 minutes||Full Story|
|fs_user||Create to track full story is enabled for the user or not||1 day||Full Story|
|ki_r||Initial document.referrer when available for targeting purposes||5 years||Qualaroo|
|ki_s||Current state of any survey the user has viewed or interacted with||5 years||Qualaroo|
|ki_t||Timestamps and view counts||5 years||Qualaroo|
|ki_u||An anonymous identity to associate with responses||5 years||Qualaroo|
|mixpanelprops||Cookie created by the builder and read by EB-API to send the properties with the server side mixpanel events||Session||Cover-Letter-Now – Builder|
|mp_*_mixpanel||Cookie is used by the mixpanel to capture the user’s traits/properties||1 year||Mixpanel|
|NID||The NID cookie contains a unique ID Google uses to remember your preferences and other information||6 months|
|screenWidth||created by segment.js||Session||Cover-Letter-Now – Common segment.js|
|Cookie Name||Cookie Description||Cookie duration||Who drops the cookies:|
|_fbp||Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers.||3 months|
|_uetsid||This is a cookie used by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.||30 minutes||Bing|
|_uetvid||Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.||16 days||Bing|
5. ACCESSING, REVIEWING, & CHANGING YOUR PERSONAL INFORMATIONRegistered users can review and change the Information at any time by accessing their accounts on the Site (through the My Account and My Settings tabs). You should promptly update your information if it changes or becomes inaccurate.
10. ADDITIONAL RIGHTS AND CHOICES FOR RESIDENTS OF THE EUROPEAN ECONOMIC AREA10.1 In General. Resume-Now complies with the General Data Protection Regulation (“GDPR”). As such, Resume-Now affords to all European data subjects their respective data privacy rights to the extent they are applicable including: (i) right to rectify inaccurate data; (ii) right to erasure (deletion of your personal information); (iii) right to restrict processing of your personal information; (iv) right of data portability; and (v) right to object. You can exercise any of these rights by contacting us at email@example.com or Contact us. In order to safeguard your personal information from unauthorized access, we can ask that you provide sufficient information to identify yourself prior to providing access to your personal information.10.2 Data Measures. We take appropriate measures to ensure adequate protection of the privacy rights of EEA data subjects with respect to personal information that we transfer outside the EEA to a country that is not subject to an adequacy decision by the EU Commission. Please refer to Section 9 for more information about storage and international transfers.10.3 Exceptions. In certain situations, and subject to applicable law, Resume-Now will not be able or obliged to comply with part or all of your individual requests. Please note that we have the right to refuse and/or charge a monetary fee for requests which are manifestly unfounded or excessive, for example due to their repetitive character. If you have unresolved concerns, you have the right to complain to an EU Supervisory Authority. The representative is Auxiliant S.à.r.l. , T. Edison Road 1A, L-1445 Strassen, LUX.10.4 Impact in Services. Providing your information to us is optional, but it can impact our ability to offer the Service to you. For example, if you do not provide your complete personal information, we will not always be able to respond to your request in a timely manner.
11. ADDITIONAL RIGHTS AND CHOICES FOR CALIFORNIA RESIDENTS11.1 In General. This section provides specific information and only applies to residents of California (“California consumers” in this section). The California Consumer Privacy Act (“CCPA”), requires that we provide certain information to California consumers about how we handle certain personal information that we have collected, whether online or offline. Under the CCPA, “personal information” is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including the categories identified in the table below to the extent they identify, relate to, describe, are capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household.11.2 Categories of Personal Information that We Collect and Disclose. We may collect and disclose for a business purpose the following personal information from California Consumers: (1) name, contact information and identifiers (real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers); (2) customer records (electronic customer records containing personal information, such as name, signature, physical characteristics or description, address, telephone number, education, employment, employment history); (3) protected classifications (characteristics of protected classifications under California or federal law such as race, color, sex, age, religion, national origin, disability, citizenship status, and genetic information); (4) purchase history and tendencies (commercial information including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies); (5) usage data (internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a California consumer’s interaction with an Internet website, application, or advertisement); (6) geolocation data (precise geographic location information about a particular individual or device); (7) employment history (professional or employment-related information); (8) education information (information about education history or background), (9) Audio/Visual: audio, electronic, visual, thermal, olfactory, or similar information, and; (10) profiles and inferences (inferences drawn from any of the information identified above to create a profile about a California consumer reflecting the California consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes).11.3 Sale of information. California consumers have the right to opt-out of the sale of their personal information We do not sell any of the information stated above. Furthermore, the list above does not address our handling of personal information that is subject to an exemption under Section 1798.145(c) – (f) of the CCPA.11.4 California Consumer Rights. California law imposes restrictions on particular businesses practices and grants California consumers certain rights. Subject to certain exceptions, and as a California consumer, you have the right to make the following requests: at no charge, up to twice every 12 months:11.4.1 Deletion. You have the right to request deletion of personal information that we have collected about you, subject to certain exemptions (for example, where the information is used by us to detect security incidents, debugging or to comply with a legal obligation).11.4.2 Copy. Consumers have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months.11.4.3 Right to Know. Consumers have the right to request that we disclose certain information about how we have handled personal information in the prior 12 months, including the:
- categories of personal information collected
- categories of sources of personal information
- business and/or commercial purposes for collecting and selling their personal information
- categories of third parties/with whom we have disclosed or shared their personal information
- categories personal information that we have disclosed or shared with a third party for a business purpose.
- categories of personal information collected
- categories of third parties to whom the consumer’s personal information has been sold and the specific categories of personal information sold to each category of third party